TERMS & CONDITIONS

Effective Date: 15 October 2026

1. Introduction

These Terms & Conditions (“Terms”) govern access to and use of www.rightchoicehotel.com (the “Website”) and, where applicable, reservations and services offered by Right Choice Apartments Nigeria Limited (“Right Choice Hotels, Apartments and Suites”, “we”, “us” or “our”).

 

2. Acceptance of Terms

By using the Website, you agree to comply with these Terms. If you do not agree, you should discontinue use of the Website.

Where you book accommodation or purchase another service, the specific conditions displayed before payment and included in your booking confirmation also apply.

In the event of an inconsistency, the specific transaction conditions prevail to the extent permitted by applicable law. Nothing in these Terms limits rights that cannot lawfully be waived.

 

3. About Right Choice

Right Choice Apartments Nigeria Limited operates Right Choice Hotels, Apartments and Suites, a hospitality business providing guest accommodation and related hospitality services in Ado-Ekiti, Ekiti State, Nigeria.

Our accommodation categories include Bronze, Silver, Gold and Platinum, subject to availability and the descriptions shown at booking.

Our physical address and current contact information are provided in Section 22 and on our Contact page.

 

4. Permitted Website Use

You may use the Website for lawful personal or business purposes, such as browsing accommodation details, checking availability, making enquiries and requesting or completing reservations.

You must not use it in a manner that violates applicable law, infringes the rights of others or compromises the Website or our services.

 

5. Accuracy and Availability of Information

We take reasonable steps to maintain accurate and up-to-date information. Room descriptions, photographs, rates, amenities and service hours may be updated or may vary by room type or date.

Photographs are illustrative but should fairly represent the accommodation or service concerned. All reservations remain subject to the availability and details confirmed during booking. We may maintain, modify or temporarily suspend the Website, while taking reasonable steps to minimise inconvenience to users and honour existing confirmed obligations.

 

6. Reservations and Booking Confirmation

Reservations may be made through our Website, by telephone, email, at the property or through authorised third-party agents. A booking request or payment acknowledgement is not, by itself, a confirmed reservation.

A reservation is confirmed when we issue an official booking confirmation following the applicable verification and availability checks. You are responsible for providing accurate guest details, arrival and departure dates, occupancy information and contact details, and for reviewing your confirmation promptly.

 

7. Rates, Taxes and Additional Charges

Room rates and prices displayed on the Website are stated in Nigerian Naira (NGN), unless expressly indicated otherwise. Rates may change according to room category, occupancy, booking dates and promotions.

Applicable taxes, service charges and any mandatory additional fees will be disclosed before you complete payment. Optional extras and any additional charges arising during a stay will be communicated before they are incurred, where practicable.

8. Payments and Security

Payment terms, deposit requirements and payment deadlines will be shown at booking or confirmed to you in writing. Online payments may be handled by a third-party payment processor expressly made available by Right Choice.

Payment transactions are subject to validation, and a successful debit does not substitute for an official booking confirmation. Please retain your transaction reference and contact us if payment is made without confirmation.

Do not share your banking PIN, card security code or one-time password with hotel personnel. We will never request such information by unsolicited message.

 

9. Changes, Cancellations, Refunds and No-Shows

The change, cancellation, refund and no-show conditions applicable to your reservation will be disclosed before payment and reflected in your booking confirmation or linked Cancellation & Refund Policy. Guests may cancel advance bookings subject only to reasonable cancellation charges permitted by Right Choice.

In determining reasonableness, relevant factors include the type of reservation, notice given, our reasonable ability to resell the room and industry practice. No cancellation fee will be charged where the guest cannot honour the booking because of the death or hospitalisation of the person for whom, or for whose benefit, the booking was made, in accordance with section 120 of the Federal Competition and Consumer Protection Act.

The designation of a rate as “non-refundable” does not override mandatory statutory protections. Requests for changes are subject to availability, applicable rate differences and written confirmation. Any approved refund will be handled under our Cancellation & Refund Policy and the payment provider’s applicable processing rules.

 

10. Check-In, Check-Out and Guest Registration

Current check-in and check-out times, identification requirements, permissible occupancy and any security deposit requirements will be displayed during booking, confirmed in your reservation or advised by the hotel before arrival. Early check-in and late check-out are subject to availability and any charges communicated in advance.

Guests may be asked to provide reasonable identification and registration information for legitimate operational, security or legal purposes, subject to our Privacy Policy.

 

11. Promotions and Special Offers

Promotional rates and special offers are subject to their stated availability, dates, eligibility requirements and other disclosed terms. Unless an offer specifically states otherwise, it cannot be combined with another promotion.

We will not retrospectively change the essential conditions of a confirmed booking without a lawful basis or the guest’s agreement.

 

12. Dining, Events and Other Hospitality Services

Where available, restaurant services, private events, meetings, celebrations, recreational facilities or other hospitality services may require separate reservations. Enquiries or requests are not confirmed until expressly accepted by Right Choice.

Group bookings and event arrangements may be subject to separate written agreements, which will be made available before commitment. References to any facility or service on the Website do not guarantee that it is available at all times.

 

13. Third-Party Platforms

Some Website functions may be operated through third-party booking, payment, messaging, analytics or other service providers. Such providers may have their own terms and privacy notices, which should be reviewed where applicable.

We remain responsible for our own legal obligations and will not rely on this clause to exclude responsibility that cannot lawfully be excluded. We are not responsible for unrelated third-party content or services beyond our reasonable control, subject to applicable law.

 

14. Intellectual Property

Unless otherwise indicated, the Website design, text, images, graphics, trade names, logos and other original content are owned by or used under licence by Right Choice Apartments Nigeria Limited. You may access and print material for personal, non-commercial reference.

Other reproduction, redistribution, commercial use or modification requires prior written permission from the relevant rights holder, except where permitted by law.

 

15. Prohibited Activities

• Use the Website for unlawful, fraudulent, deceptive or harmful activity.
• Submit knowingly false booking details or make abusive or fraudulent reservations.
• Attempt unauthorised access to our systems, accounts or data.
• Upload or transmit malicious code, interfere with Website security or disrupt its operation.
• Scrape, republish or commercially exploit protected Website content without authorisation, except as permitted by law.

Suspected unlawful conduct may be reported to the relevant authorities, and we may take proportionate measures permitted by law to protect our systems and guests.

 

16. Links to Other Websites

The Website may link to independent third-party websites for convenience or functionality. We do not control the content or policies of those websites merely because we link to them. A link does not necessarily constitute an endorsement. Please review the relevant third-party terms before using their services.

 

17. Responsibility and Limitation of Liability

We aim to provide the Website and our services with reasonable care and skill. To the extent permitted by applicable law, we are not liable for losses caused solely by factors outside our reasonable control, or for indirect losses that could not reasonably have been foreseen.

This provision does not exclude or limit liability for negligence, misrepresentation, breach of mandatory consumer protections or any other responsibility that cannot lawfully be excluded or limited under Nigerian law. Nothing here prevents you from exercising available statutory remedies.

 

18. Events Beyond Reasonable Control

Where events beyond our reasonable control, such as natural disasters, serious public emergencies, governmental restrictions or significant infrastructure failures, prevent or delay performance, we will notify affected guests as reasonably practicable and seek an appropriate solution.

Any cancellation, rescheduling, alternative accommodation or refund will remain subject to Right Choice’s discretion.

 

19. Privacy and Cookies

We handle personal information in accordance with our Privacy Policy and applicable Nigerian data protection law. Information about cookies and similar technologies is available in our Cookie Policy. Where consent is required for non-essential tracking or marketing technologies, users will be given an appropriate choice, and available preferences may be managed through the Website’s consent settings.

Booking-related communications may be sent where necessary to provide the requested service; promotional messages are governed by applicable consent and privacy requirements.

 

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Federal Republic of Nigeria. If you have a concern about a reservation, payment or service, please contact us so we can attempt to resolve it fairly and promptly. Subject to mandatory consumer rights and applicable jurisdictional rules, disputes may be submitted to courts of competent jurisdiction in Nigeria.

Nothing in these Terms restricts your lawful right to approach a competent regulator or consumer protection body.

 

21. Updates to These Terms

We may amend these Terms to reflect changes in our services, technology or applicable law. The most recent version will be published on the Website with its effective date. Material changes will not retrospectively reduce the rights attached to a confirmed reservation unless lawfully agreed or required by law.

 

22. Contact Information

Right Choice Apartments Nigeria Limited
Location: Ado-Ekiti, Ekiti State, Nigeria
Full hotel address: 1, Aseusi Street, Opposite Oye Jesu Blocks, Ilawe Road, Ado-Ekiti, Ekiti State
Email: info@rightchoicehotel.com
Telephone: 07046420559
Website: www.rightchoicehotel.com

For privacy enquiries: Please refer to the contact details in our Privacy Policy.